idtogel Privacy Policy

This page describes what we collect when you use idtogel and how we keep that data protected. We take your privacy seriously. When you open an account, deposit funds, or interact with our platform, we collect certain information—your name, contact details, payment method, and account activity. We use this information only to operate idtogel, process your transactions, verify your identity, and comply with applicable law.

We do not sell your data to third parties. We do not share your personal information except as required by law or to process your payments through our payment partners. This policy explains exactly what we collect, how we use it, and what rights you have over your data.

What we collect on idtogel

Account registration data

When you register on idtogel, we collect your full name, email address, phone number, date of birth, and country of residence. We use this information to create and manage your account, verify your identity, and contact you about your account if needed. We also collect your username and password—your password is encrypted and never stored in plain text.

Identity verification documents

Before your first withdrawal, we require identity verification. We ask you to upload a valid ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement). We use these documents only to confirm your identity and comply with regulatory requirements. Once verified, we retain these documents securely for record-keeping and dispute resolution.

Payment information

We collect payment method details when you deposit or withdraw. For e-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we record the transaction ID and amount. For bank transfers (mobile banking, local payment, online payment, e-wallet), we record your virtual-account number and transfer details. We do not store your full bank account number or e-wallet password. Payment processing is handled by our payment partners, who are bound by their own privacy policies.

Account activity and transaction history

We record all account activity on idtogel—deposits, withdrawals, stakes, and winnings. We maintain a complete transaction history for every account. This information is used for account management, dispute resolution, and regulatory compliance. You can view your full transaction history anytime by logging into your account.

Device and usage information

We collect information about the device you use to access idtogel—your device type, operating system, browser, and IP address. We also record when you log in, which games you access, and how long you use the platform. This information helps us improve our service, detect fraud, and ensure platform security. We use this data only for operational and security purposes.

How we use and protect your data on idtogel

Data use and retention

We use your data to operate idtogel, process your transactions, verify your identity, and provide customer support. We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal requirements and resolve disputes. If you close your account, we retain your transaction history and identity documents for regulatory compliance. We do not use your data for marketing purposes without your explicit consent.

Third-party processors

We share your data with third-party service providers only when necessary to operate idtogel. Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive payment information to process your deposits and withdrawals. Our hosting provider stores our servers and databases. Our support platform may store your support tickets. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

Data security

We protect your data using industry-standard encryption, secure servers, and access controls. Our servers may sit outside your jurisdiction—your data may be processed and stored in multiple countries. We implement regular security audits and updates to protect against unauthorized access. However, no security system is completely risk-free. If we discover a data breach, we'll notify you promptly and take steps to mitigate harm.

Cookies and tracking

We use cookies to remember your login session, store your preferences, and track your activity on idtogel. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use idtogel. We do not use cookies to track you across other websites. Our cookies are used only for platform functionality and security.

Children's privacy

idtogel is not intended for users under the legal age in their jurisdiction. We do not knowingly collect data from minors. If we discover that a minor has opened an account, we will close it immediately and delete their data.

Policy changes

We may update this privacy policy from time to time. We'll notify you of material changes via email or through your idtogel account. Your continued use of idtogel after changes take effect constitutes acceptance of the updated policy. If you do not agree with any changes, you may close your account.

Contact idtogel

If you have questions about this privacy policy, your data, or how we use your information, contact our support team. We're available through the support menu in your idtogel account. We offer English support and can assist with data access requests, privacy concerns, and data deletion requests. We aim to respond to all inquiries within standard review windows.

We are committed to protecting your privacy and operating transparently. Your data is valuable, and we treat it with care. If you have feedback on our privacy practices, we welcome your input.

For additional information, see our terms of use and legal notice